Bonus Management

Bonus Engine — Segmented Promos That Respect the Math

Deposit bonuses, free bets, cashback, missions — fully rule-driven with clear taxonomies. Mathematical precision meets marketing flexibility for sustainable growth.

Campaign Performance

15-25%
Retention Uplift
3-5 days
Campaign Launch
85%
Rule Automation
12+
Bonus Types

Comprehensive Bonus Types

Full spectrum of promotional tools with flexible rules and clear mathematical foundations.

Deposit Match

Classic percentage matching with configurable caps, wagering requirements, and expiration rules.

  • 50%, 100%, 200% match options
  • Maximum bonus amount limits
  • Configurable wagering multipliers

Free Spins & Bets

Risk-free play opportunities with defined game restrictions and win conversion rules.

  • Game-specific free spins
  • Sports free bet tokens
  • Win cap and conversion rates

Cashback

Loss recovery programs with percentage-based returns and eligibility criteria.

  • Daily, weekly, monthly cycles
  • Tiered cashback percentages
  • Minimum loss thresholds

Missions & Quests

Gamified challenges with progression tracking and milestone rewards.

  • Multi-step challenge chains
  • Progress tracking systems
  • Milestone reward structures

Mystery Drops

Surprise bonus mechanics with weighted probability distributions and engagement triggers.

  • Weighted probability tables
  • Activity-based triggers
  • Surprise engagement mechanics

Loyalty Programs

Points-based systems with tier progression and exclusive benefits for VIP players.

  • Points accumulation systems
  • Tier-based benefits
  • VIP exclusive rewards

Advanced Player Segmentation

Sophisticated targeting based on behavior, demographics, and lifecycle stage.

Segmentation Criteria

  • Activity Cohorts — Segment by deposit frequency, game preferences, and session patterns
  • Geographic Targeting — Region-specific campaigns with cultural and regulatory considerations
  • Device & Platform — Mobile, desktop, and app-specific promotional strategies
  • Lifecycle Stage — New player onboarding, reactivation, and VIP retention programs

Campaign Scheduler

Welcome Series ACTIVE
Weekend Cashback SCHEDULED
VIP Reload TESTING
Reactivation Push PAUSED

A/B Testing & Optimization

Test Design

  • Split testing frameworks
  • Statistical significance tracking
  • Multi-variant comparison

Performance Metrics

  • Conversion rate analysis
  • Lifetime value impact
  • Engagement duration tracking

Automated Optimization

  • Winner promotion algorithms
  • Budget reallocation
  • Performance-based scaling

Risk Alignment & Abuse Prevention

Integrated fraud prevention with intelligent bonus abuse detection and mitigation.

Abuse Detection Patterns

Multi-Account Detection

Cross-reference device fingerprints and behavioral patterns to identify linked accounts

Bonus Hunting Signals

Identify systematic bonus exploitation through wagering patterns and timing analysis

Velocity Monitoring

Track claim frequency and amounts to detect automated or coordinated abuse attempts

Prevention Strategies

Automated Controls

  • Device-based bonus limits
  • Geographic restriction enforcement
  • Timing-based claim controls
  • Wagering pattern analysis

Integration Benefits

  • Real-time risk scoring from Risk & Anti-Fraud
  • Shared blacklist management
  • Cross-product pattern detection
  • Unified case management workflows

Performance Analytics & Reporting

Comprehensive insights into campaign performance and player behavior patterns.

Key Performance Metrics

  • Uplift Analysis — Measure retention and engagement improvements across different campaigns
  • Breakage Analytics — Track bonus forfeiture rates and identify optimization opportunities
  • Cohort Retention — Long-term player value tracking by bonus participation
  • Revenue Attribution — Direct and indirect revenue impact measurement

Campaign Dashboard

Active Campaigns 12
Bonus Cost (MTD) €45,890
Conversion Rate 23.4%
Breakage Rate 31.2%
ROI (90 days) 147%

Retention Uplift +18.7%

Export & Integration

Data Exports

  • CSV/Excel campaign reports
  • Player-level bonus history
  • Financial reconciliation data

BI Integration

  • Real-time data streaming
  • API endpoints for analytics
  • Custom dashboard creation

Regulatory Reporting

  • Promotional spending reports
  • Player protection compliance
  • Audit trail documentation

Technical Integration

Flexible APIs for bonus award, tracking, and eligibility management.

Bonus Management APIs

Core Endpoints

GET /api/v1/offers — Available offers
POST /api/v1/bonus/award — Award bonus
GET /api/v1/bonus/status — Bonus status
PUT /api/v1/wagering/update — Update progress

Eligibility Engine

  • Real-time eligibility checking
  • Rule engine for complex conditions
  • Segmentation-based targeting
  • Frequency and cooldown controls

Configuration & Rules

Rule Examples

min_deposit: 25.00 — Minimum deposit amount
wagering_multiplier: 35 — Wagering requirement
game_contribution: {slots: 100%, table: 20%} — Game weights
max_bet: 5.00 — Maximum bet with bonus

Award Calls

  • Idempotent bonus awarding
  • Automatic wagering tracking
  • Progress notification webhooks
  • Completion and forfeiture events

Sample Bonus Award

{
  "offer_id": "welcome_bonus_100",
  "player_id": "player_123456",
  "bonus_amount": 100.00,
  "currency": "EUR",
  "type": "deposit_match",
  "rules": {
    "wagering_requirement": 35,
    "max_bet": 5.00,
    "expiry_hours": 168,
    "eligible_games": ["slots", "live_casino"],
    "game_contributions": {
      "slots": 1.0,
      "table_games": 0.2,
      "live_casino": 0.5
    }
  },
  "awarded_at": "2024-01-15T10:00:00Z",
  "expires_at": "2024-01-22T10:00:00Z"
}

Governance & Audit Controls

Enterprise-grade approval workflows and complete audit trail for regulatory compliance.

Approval Workflows

  • Multi-level campaign approval
  • Budget authorization chains
  • Legal and compliance review
  • Emergency stop controls

Audit Trail

  • Complete configuration history
  • User action logging
  • Change approval documentation
  • Bonus award transaction logs

Rollback & Recovery

  • Campaign deactivation controls
  • Bonus clawback capabilities
  • Error correction workflows
  • Financial reconciliation tools

Performance Expectations

Conservative targets based on mid-tier operator implementations with proper controls.

15-25%
Retention Uplift
typical range
3-5 days
Campaign Launch
from conception
25-35%
Breakage Rate
healthy target
120-180%
ROI Range
90-day window

Bonus Lifecycle Flow

From segmentation to award through wagering completion and performance analysis.

Segments Rules Engine • Eligibility • Wagering • Expiration Awards Tracking Reporting Risk Check A/B Test

Frequently Asked Questions

Common questions about our bonus engine and promotional management platform.

How do wagering contributions work across different game types?

Wagering contributions are configurable per game category. Typically slots contribute 100%, table games 10-20%, and live casino 50%. These percentages can be adjusted based on your business requirements and regulatory guidelines.

Can the platform handle multi-currency bonuses and conversions?

Yes, the platform supports multi-currency operations with real-time conversion rates. Bonus amounts, wagering requirements, and caps can be set in different currencies with automatic conversion based on current exchange rates.

How are responsible gaming controls integrated into bonus campaigns?

Responsible gaming controls include deposit limit integration, loss limit checking, and self-exclusion synchronization. Players approaching limits receive warnings, and bonuses can be automatically restricted based on responsible gaming settings.

What testing capabilities are available before launching campaigns?

The platform includes sandbox testing environments, A/B testing frameworks, and gradual rollout capabilities. You can test campaigns with limited user groups before full deployment to validate performance and identify issues.

Are there limits on bonus amounts or frequency to prevent abuse?

Yes, configurable limits include maximum bonus amounts per period, frequency caps, and device-based restrictions. Integration with our risk platform provides additional abuse detection and prevention capabilities.

Launch Smarter Bonus Campaigns

Increase player retention with mathematically sound bonus programs. Full campaign management, fraud prevention, and performance analytics included.

Contact Sales Team